Moufles Nyle V.Co - BLACK

27,50€

Style Number J6852409_BLK

BLACK

Description

Les gants Nyle V.Co comportent une shell V-Science 2 couches avec une membrane imperméable et 80 g d'isolation pour garder vos mains au sec et au chaud. Ses imprimés sont les plus audacieux de la saison et la paume de main revêtue de silicone offre une meilleure adhérence.

Caractéristiques :
● Moufles pour homme
● Insert V-Science Waterproof
● V-Science 2 couches
● Paume avec imprimé en silicone
● Isolation Thinsulate™ 80g
● Doublure en Tricot brossé
● Manchette Neoprene
● Essuie-nez en daim
● Dragonne
● Revêtement Tri Silicone sur le dessus de la main

Référence : J6852409 V.CO NYLE MITT

Composition

Infos modèle

Livraison

La livraison en France est offerte dès 60€ d'achat.

2,90€ Livraison Point Relais

4,90€ Livraison Standard à Domicile

10,90€ Livraison Express

La livraison en Belgique et Luxembourg est offerte dès 100€ d'achat.

3,90€ Livraison Point Relais

6,90€ Livraison Standard à Domicile

14,90€ Livraison Express

La livraison en Suisse est offerte dès 150CHf d'achat.

14.90 CHF Standard

29.90 CHF Express

Not As Advertised and Disappointing Customer Service

I've always liked Volcom, but will unfortunately not be buying Volcom products again.
I purchased Medium Black Mens V. Co Nyle Mitts and the quality and fit seemed great.
Unfortunately, the mitts could only be purchased online, and I was sent a different version to the ones that were advertised. Despite being the same model, I imagine the gloves were a new or older version, and they looked quite a bit different.
I sent a ticket the day I received the mitts asking about the mistake and if I could exchange the pair I got for the ones I ordered.
After five business days, I didn't hear back from Volcom, so I sent a second ticket.
After another three business days, I called the number found on the website and they told me to contact customer service.
With only an email available, I sent two emails over ten business days to customer service, again, receiving no response.
Finally, mid winter and still no mitts in hand, I decided to issue a return and get myself other mitts.
Directly after issuing the return, I was contacted by customer service with a generic message. I replied asking again if I could exchange the gloves I received for those I ordered.
Unsurprisingly at this point, I didn't hear back from them.
Two weeks later, now late February, I was sent a refund that didn't cover the shipping and taxes I initially paid for my order, putting me 20$ behind for the experience and, again, having no mitts to speak of.
I can afford the 20$, that's not really my main issue. It's more about how the lack of communication and accountability left me saddened, perhaps in part because I've always enjoyed Volcom products, and how now I wouldn't be buying from them ever again.
I do sincerely hope your experience goes better than mine.

Not As Advertised and Disappointing Customer Service

1 2

Reviews in Other Languages

Kunststoffdruck auf der Handflächenseite löst sich rasch ab. Bereits nach den ersten paar Tagen sind Schäden erkennbar.

Découvrir la collection

Découvrir la collection

découvre la nouvelle collection

Moufles Nyle V.Co - BLACK

Customer Reviews

Reviews in Other Languages

Assistance

Informations légales

à propos de Volcom

TROUVER UN MAGASIN